Question 1

How fast do jobs come?

Accepted Answer

Most categories see your first task offer within 7 days of activation. Quran tutoring, halal catering, and home cleaning see same-day matches in Sydney metro.

Question 2

Do I have to commit a number of hours?

Accepted Answer

No. Set your own availability and pause whenever. No minimum hours, no monthly fee.

Question 3

What if a job goes wrong?

Accepted Answer

We mediate. If a poster does not pay, we step in within 24 hrs. If you cannot complete a job, we help reassign. Real humans, not chatbots.

Question 4

Can I pause for Hajj or travel?

Accepted Answer

One toggle on your profile. Your listings hide until you come back. No penalty, no fee, position kept.

Question 5

Can I have a female-only or male-only filter?

Accepted Answer

Yes. Set your audience on each listing. Only matching posters will see and contact you.

Question 6

How does sadaqah pricing work?

Accepted Answer

Mark any job as sadaqah and waive your fee. We take 0%. You can offer a fixed number of sadaqah hours per month and we will surface tasks tagged "in need" to you first.